Barchester celebrates ‘excellent’ rating for Dunfermline care home
Staff and residents are celebrating after Canmore Lodge Care Home in Dunfermline achieved an overall ‘excellent’ rating following an inspection in June.
The home joined the 1.5% of services in Scotland with an overall excellent rating having achieved the top score (6) for supporting people’s wellbeing and for supporting and planning care.
Jane Aiken, the Senior General Manager of the home, said: “We are ecstatic! Our team at Canmore Lodge work so hard to provide the highest possible standard of care for our patients and we are so delighted to be recognised for our work by the Care Inspectorate, and to be rated ‘excellent’ overall.
“I’m very proud of the whole team who share the same values, and dedicate their lives to the people we care for to contribute for an overall better life for our residents.”
The report stated: “Every respondent told us they were extremely happy with the care and support they received at Canmore Lodge. Staff told us it was a fabulous place to work and they felt very supported.
“Relatives told us that communication on a daily basis was excellent and they were always updated in any changes of their loved ones wellbeing. They also told us the support they received themselves from management and staff was superb. The manager had an excellent overview of all aspects of care and support.”
The home was also praised for its activities programme, which included morning sessions where people were supported to discuss the daily news, do exercise and take part in quizzes.
Links with the local community were also embedded through strong relationships with primary schools and an in-house church services.
In celebration of the rating, CEO of Barchester Healthcare Dr Pete Calveley thanked each member of the team personally, and presented each one with a £500 gift voucher in appreciation of their hard work.
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