EXCLUSIVE: CQC Chief Inspector of Adult Social Care Kate Terroni sets out goals


CQC Chief Inspector of Adult Social Care Kate Terroni sets out her goals to CHP after taking up her role last month.

Welcome to my first ever column for Care Home Professional! It’s been a busy start to my new role at the Care Quality Commission (CQC) but as I settle in I look forward to keeping you all updated on the work we are doing together to make sure the standard of adult social care is the best it can possibly be.

Whilst new to the CQC, I am not new to the world of adult social care, having worked in the sector since I was 15 years old, initially volunteering at my local residential care home – mainly doing the tea-rounds for the older residents!

For as long as I can remember I knew working in social care was the career for me. I am passionate about supporting people to lead fulfilling lives and ensuring that people and their families are involved in the design and evaluation of the quality of their care. I believe that partnership working is the only way to ensure we get the best outcomes for people; which includes working in partnership with providers.

My own experiences as a social worker and subsequent director of social services mean that I arrive in this role aware of the challenges that our sector faces; with no current long-term funding solution to adult social care, a delayed Green Paper, a workforce which isn’t given the status it deserves and a fragile care market. I will work hard to advocate for social care, the people who access social care services and our sector.

Although still in the early days of my new role I am very clear on what I would like to achieve. I believe passionately in having the voice of people who access services at the centre of our work and will look to build upon the work of our Experts by Experience to maximise all opportunities to have this essential input into each inspection.

I will also be working on implementing the recommendations made in our ‘Beyond Barriers’ report last year. We need to make joined-up care a reality, making sure that health and social care organisations work together for the benefit of people.

Finally, for now, I want to highlight the impact that innovation and emerging technologies can have on all aspects of adult social care. As a regulator we must be an enabler of innovation, shining a spotlight on new and innovative practices, fully embracing new technology that can truly enhance the quality of people’s lives.

I would like to take this opportunity to invite you all to submit any questions or topics you would like me to address. Do send your suggestions in to the Editor [email protected] and I will do my best to cover it in my future columns.


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