Mobile Care Monitoring helps Malden House achieve Outstanding


Malden House

Mobile Care Monitoring by Person Centred Software has helped another care home achieve Outstanding.

Hartford Care’s Malden House in Sidmouth, Devon was awarded Outstanding last month (see Hartford Care celebrates first CQC Outstanding).

Agnieszka Orlowska, General Manager at Malden House, said: “At Malden House, the change from paper care plans to Person Centred Software’s system in the last year has positively contributed to providing Outstanding care, comfort and companionship in an environment that is safe and happy for all.”

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Agnieszka said the care team had spent more time with residents because they did not have to worry about writing time-consuming care plans.

“Residents’ profiles are updated quickly and efficiently, to reflect their specific care needs,” she added.

“This enhances communication between our teams to ensure we have the latest relevant information about our residents and can concentrate on the finer details of daily living. The digital side of the software allows me and senior management to access the care plans of our residents remotely, to give us a good overview – something you simply can’t do with paper care plans.”

Jonathan Papworth, Co-Founder and Director of Person Centred Software, said: “Congratulations to Malden House for achieving an Outstanding rating from CQC. Mobile Care Monitoring is helping staff to have more time to care for people rather than spend loads of time on paperwork and admin, which is what matters most to people living in residential care.”



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