Priory care home celebrates second ‘outstanding’ rating


Priory Group’s Wolverton Court in Dover has been rated ‘outstanding’ for the second time by the CQC.

The care home for adults with autism and learning disabilities gained its second top rating following an inspection in April.

James Frewin, Head of Inspection for Adult Social Care (South East), said: “It was clear throughout the inspection, that the staff took pride in their work and went the extra mile for the people they supported. Not only have they kept to a level of excellence but they have taken our report to heart and tried to explore what else they could do to improve the care they offer their clients.”

The CQC noted how the home’s culture of “positive risk taking” enabled people to achieve things that were previously unattainable. For example, people at the service with high anxiety in crowds were supported by staff to attend major events in London.

“People had goals and aspirations that they worked towards and achieved,” the CQC added.

“These were person centred, for example one person had progressed to gaining voluntary employment, whilst another person was supported to go on holiday for the first time.”

The regulator noted how the home had reduced the amount of medicines people were taking without adverse effects and commended staff for working closely with healthcare professionals to enhance people’s communication which reduced people’s challenging behaviour.

Jamie Warrender, Registered Manager at Wolverton Court, said: “To be awarded ‘outstanding’ for a second consecutive time in all five domains is truly remarkable, a tremendous accomplishment for myself, my outstanding staff team, the wonderful people we support and their relatives. We are passionate at Wolverton Court about delivering outstanding person centred care and support and promoting positive outcomes.

“The rating awarded is recognition of our dedication to delivering above and beyond and making a truly measurable and meaningful difference to people’s lives. I feel privileged and honoured to lead such a wonderful team of people and want to thank everyone involved for their contribution in making this achievement possible.”

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