QCS appoints new Head of Care Quality


Philippa Shirtcliffe

Philippa Shirtcliffe has been appointed as the new Head of Care Quality at QCS.

Since joining QCS as Clinical Policy Lead in October 2017, Philippa has been instrumental in the successful review of 230 QCS polices on the compliance management system.

Prior to QCS, she was responsible for Policy, Safeguarding and Whistleblowing at one of the UK’s largest health and social care providers.

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Philippa’s career has included nursing and social care, managing several home care branches and extra care schemes.

She has undertaken both operational and strategic leadership roles that have included national business development and the development and implementation of reablement and intermediate care services.

Philippa has retained her Nursing Registration and holds an Extended Diploma in Health and Social Care Management.

She is passionate about the delivery of safe, reliable quality care and uses her knowledge and experience to ensure policies and procedures are evidence-based and a useful tool to make a manager’s life easier.

Mat Whittingham, CEO at QCS, said: “This is great news not only for QCS specifically but also for the 45,000 users of the QCS system. All our users are going to have the opportunity to directly benefit from Philippa’s knowledge and experience. The policy content that our software delivers is one of our essential USPs and Philippa will be instrumental in developing it.”

Philippa said: “The challenges that face the care sector are huge. To hold a position where it’s possible to influence outcomes for so many service users is very exciting. We have some fascinating plans to develop the content available on the QCS system over the next few months and I look forward to bringing these ideas to life.”


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