Somerset Care appoints Director of Care Operations


Sarah Hicks

Sarah Hicks has been appointed Director of Care Operations at Somerset Care.

Sarah was selected from over 140 candidates following a highly competitive national search process.

Chief Executive Dr Jane Townson said: “We are very much looking forward to Sarah joining our executive team. Her track record of driving improvements in quality, operational efficiency and business growth in order to meet customer expectations is impressive and just what we need. Sarah is fully aligned with our company values and will be an asset to the team in continuing our work to transform culture and performance.”

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Sarah has more than 20 years’ experience of operational and commercial leadership across a broad range of sectors, including healthcare, leisure, tourism and textile manufacturing.

She has operated at Board level as an Executive Director and has also been a Non-Executive Director on the Board of Somerset Care since October 2016.

“My role as a Non-Executive Director at Somerset Care has given me a close quarter’s insight into the business and the social care sector, and I’m hooked,” Sarah said.

“The passion of staff for their mission to enhance quality of life and promote independence of older and disabled people is humbling. I can see many opportunities to support our operational staff to grow and develop both themselves and the business and I’m excited by the possibilities to make a positive difference to our customers, staff and the business as a whole.”

Sarah takes up her new role on 12 September.


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