Focused on supplying high quality Healthcare professionals.

Our aim is simple; we exceed customer expectations and deliver outstanding customer service.

Meet the Team

 

CEO

Irma Stevens

Irma is the award-winning CEO and Registered Manager of 1 Stop Rec, bringing extensive experience in healthcare recruitment, workforce solutions, and DBS compliance. With a strong understanding of the challenges facing both Primary and Secondary Care, she leads the business with a focus on quality, innovation, and delivering exceptional service to clients and candidates.

Passionate about continuous improvement, Irma is committed to driving the growth of 1 Stop Rec through investment in people, training, and specialist healthcare services, including the expansion of the company’s complex care division. She believes that building strong relationships, maintaining the highest standards, and supporting her team are the foundations of long-term success.

Outside of work, Irma enjoys travelling, spending time with family and friends, and is a qualified PADI Open Water Diver. She believes that maintaining a healthy work-life balance is key to effective leadership.

Email:[email protected]

Phone:01206 913160

Office Manager

Sheree Kennedy-Bond

Sheree is our Office Manager and Dementia Lead, bringing over 22 years of experience within the health and social care sector. Having progressed from a Care Assistant into management, she has developed extensive knowledge of delivering safe, high-quality, person-centred care and supporting the day-to-day operations of healthcare services.

Sheree oversees the smooth running of the office and plays a key role in supporting both clients and staff. She leads on a wide range of HR matters, including employee relations, investigations, disciplinary, grievance and welfare meetings, performance management, and staff development, ensuring all processes are managed fairly, consistently and in line with employment legislation and Company policies.

Sheree holds NVQ Level 2 and Level 3 in Health & Social CareNVQ Level 2 in Team Leading, and NVQ Level 3 in Recruitment. She is passionate about continuous professional development and is currently working towards her long-term goal of completing a Level 5 qualification to further enhance her leadership and management expertise within the health and social care sector.

As the Company’s Dementia Lead, Sheree is committed to raising awareness, promoting best practice, and supporting both clients and colleagues to achieve the best possible outcomes.

Email:[email protected]

Phone:01206 913156

Accounts

Lucy Bland

Lucy is our Finance and Payroll Assistant at 1 Stop Healthcare, she has been working for 1 Stop Healthcare for 9 years and plays a key role in ensuring 1 Stop Rec Group runs like a well-oiled machine! She is responsible for all the accounting and finance functions, along with the business operations activity. Lucy works extremely well under pressure and is very hardworking. Outside of work, she loves to socialise and see friends.

Email:[email protected]

Phone:01206 913165

DBS Account Coordinator

Maisie

As a specialist in all types of vetting checks, Maisie supports all our clients from start-ups to multi-national corporations across all sectors. Maisie understands the importance of ensuring organisations are fully safeguarded and is well-eqipped to advise clients from a regulatory and compliance perspective.

Thanks to Maisie’s experience in Customer Service and CIPD qualification she is able to support our customers make safer recruitment decisions through effective compliance and employment screening.

Email:[email protected]

Phone:01206 913154

DBS Account Manager

Eve

Eve has been part of our DBS Account Management team for 5 years and has a strong background in delivering high-quality customer services and advice to hiring managers, stakeholders and external organisations on all DBS matters daily. As part of her role, Eve makes sure that our customers are protected, by ensuring our products are compliant and in line with current laws and regulations.

Eve holds a BSc (Hons) in Business Management, which supports our focus on efficient process, compliance, and commitment to protecting organisations across all sectors. Thanks to her methodical approach, efficiency and excellent customer service skills, working with Eve means that our customers receive a secure background screening service and a first-class customer experience.

Email:[email protected]

Phone:01206 913154

Team Leader

Darren

Darren brings a strong background in Learning Disabilities (LD) and Domiciliary Care, making him an exceptional Team Leader at 1 Stop Healthcare. With over 10 years’ experience in scheduling, coordination and team leading, Darren is a vital member of our team. He plays a key role in keeping our day-to-day operations running smoothly, matching the best-suited candidates to each client’s needs, and ensuring our staff have a positive and rewarding experience with us.

Darren is more than a voice at the end of the phone. He takes the time to truly understand our clients’ requirements and recognises the strengths and preferences of our team members, helping to create successful and lasting placements.

Having recently celebrated his five-year anniversary with 1 Stop Healthcare, Darren is proud of the relationships he has built with both clients and colleagues during his time with the company. He is also nearing completion of his Level 3 Team Leader Diploma, further strengthening his leadership skills and commitment to delivering the highest standards of service and support.

Email:[email protected]

Phone:01206 913164

Compliance Administrator

Olivia

Olivia is a key member of the Administration team, providing essential support across all departments of the business. She plays a vital role in ensuring our recruitment processes are safe, compliant, and fully aligned with CQC regulations. Olivia oversees the onboarding journey for new staff, coordinates comprehensive in-house training, and online learning, and helps maintain the high standards expected across the organisation.

With her organised, proactive, and approachable nature, Olivia is committed to ensuring staff receive the support they need from recruitment through to compliance, making her an invaluable member of the team.

Email:[email protected]

Phone:01206 913162

Marketing Apprentice

Hannah

Hannah is currently completing a Level 3 Multi-Channel Marketer qualification with the Chartered Institute of Marketing (CIM), developing expertise across digital and traditional marketing channels. Alongside her studies, she handles all marketing activity at 1 Stop Healthcare, managing everything from campaign planning and content creation to brand development and audience engagement. Hannah is passionate about creating impactful marketing strategies that connect with people, build trust, and support business growth.

Email:[email protected]

Phone:01206 913157

Care Coordinator

Chloe

Chloe has a strong foundation in supporting individuals with challenging behaviours, learning disabilities (LD), and autism, making her a valuable asset to the team. Her hands-on experience in care, combined with her in-depth understanding of these areas, enables her to make informed decisions when allocating staff. By matching the right care professionals to each client’s individual needs, she helps ensure the highest standard of personalised care and support.

Alongside her role, Chloe is also our in-house trainer, delivering high-quality training to equip our staff with the knowledge, skills, and confidence they need to provide safe, compassionate, and effective care. Her expertise supports both the development of our team and the delivery of exceptional care, benefiting our staff, clients, and the wider organisation.

Email:[email protected]

Phone:01206 913166

Talent Acquisition

Bryony

Bryony has over 8 years’ experience working in recruitment where she has built strong working relationships with candidates and clients. With her extensive experience, she is taking on a new challenge of transitioning into the healthcare sector. Bryony is excited to be speaking with individuals who are compassionate and dedicated to make a difference.

Email:[email protected]

Phone:01206 913163

Care Coordinator

Aimee Wootton

Aimee has over 5 years of experience in domiciliary care, in which she has developed a deep understanding in delivering high-quality, person-centered support. In her role as a Care Coordinator, she applies her practical knowledge to effectively manage care plans and ensure that the needs of clients are met with compassion and professionalism.

Aimee also holds a degree in Accounting and Finance, strengthening her organisational and administrative skills, key qualities needed to support her role at 1 Stop Healthcare.

Email :[email protected]

Phone:01206 913153

Care Coordinator

Tina Torres

Tina is a dedicated and experienced care professional with over 30 years of experience in the health and social care sector, working across a wide range of roles. As a Care Coordinator, she draws on her extensive background and her qualifications —NVQ Level 4 and a Level 5 Diploma in Leadership for Health and Social Care—to oversee care delivery with a focus on quality, compliance, and individualised support.

Tina is a strong advocate for maintaining high standards and ensuring that care is both consistent and responsive. She values strong communication, teamwork, and a respectful, supportive working environment—qualities that make her an integral part of the coordination team.

Email:[email protected]

Phone:01206 913156

Customer service apprentice

Connie

Connie is a Customer Service Apprentice at 1 Stop Healthcare, where she provides friendly, professional, and efficient support to clients of all sizes, from small businesses to large organisations. Currently working towards her Level 2 Customer Service qualification, she is developing her skills in customer service, communication, and administration.

Passionate about delivering an excellent customer experience, Connie is committed to providing accurate information, resolving enquiries efficiently, and building positive relationships with clients. With a keen eye for detail and a customer-focused approach, she works closely with the team to ensure every client receives the support and guidance they need.

Email:[email protected]

Phone:01206 913153

DBS Countersignatory

Lottie

Lottie is a key member of the DBS team, she manages the DBS application process from start to finish, verifies identity documentation, authorises disclosure applications, and ensures all checks are completed accurately and in line with current legislation and best practice.
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With a strong background in customer service, Lottie has extensive experience working closely with clients, providing clear guidance, building positive relationships, and delivering a professional and supportive experience. Her excellent communication skills, attention to detail, and approachable nature enable her to support applicants, clients, and colleagues throughout the recruitment and compliance process. Lottie is committed to maintaining the highest standards of confidentiality, safeguarding, and regulatory compliance while ensuring every applicant receives an efficient, friendly, and seamless service, making her a valued member of the team.

Email:[email protected]

Phone:01206 913163