Four Seasons to close Bristol care home following damning CQC report
Four Seasons Healthcare has announced the closure of Whitchurch Care Home in Bristol following a damning inspection report by the CQC.
The announcement came after the home, which provides accommodation and nursing for up to 50 older people, was rated inadequate by the CQC following an inspection in January.
A Four Seasons spokesperson said: “We have been concerned for some time that the home has not been meeting the standards that we expect our homes to provide, and that the CQC requires.”
CQC inspectors found that the majority of people at the service had not received a bath or shower for four weeks.
The report added that a recent incident that had led to the significant injury of a resident was being investigated by statutory agencies.
Inspectors found nine breaches of regulations, including areas relating to safe care and treatment, safeguarding, treating people with dignity and respect, person centred care, staffing, complaints, statutory notifications and good governance.
The report highlighted a lack of skilled and competent staff at the service. Staffing at the home was described as “unstable” with the CQC commenting on the high use of agency staff, which had caused confusion about responsibility for people’s care needs.
Four Seasons said its use of agency workers had been necessitated by difficulty in recruiting and retaining workers.
“The wellbeing of residents is our priority, and we will work closely with local commissioning teams to ensure that families are supported to make appropriate care arrangements,” the provider added.
Four Seasons added that it would consider applications from staff to transfer to other homes subject to vacancies.
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