Two-thirds of older people expect technology to make their lives easier


Two-thirds of people between 45 and 75 expect technology to make their lives easier, according to a report.

The study by Elior UK’s care subsidiary, Caterplus, revealed that older people expect technology will offer a personalised service for leisure activities, medical needs, eating and drinking, and wellbeing.

Report contributor and former Minister of State for Care Home Services, Paul Burstow, said: “By listening to people in later life we can make a difference now… Care providers and policymakers would do well to take on board the insights and challenges in this report, to improve future care for generations to come.”

The study, which consulted 3,000 people across the UK, found that 97% expect internet facilities to be part of their care.

Three-quarters of people (74%) said they wanted to oversee their own care profile and preferences using a mobile or tablet app.

In further findings, 69% of people said they would book on to activities and classes using technology or apps; 71% expect to see a café, restaurant or bar that can be visited outside of meal times; 80% say ‘freedom of life’ is the most important factor affecting their choice of care provision; 88% expect care provisions to be equipped for them to move in with their partner; and 84% want their chosen care provision to resemble a home but offer the services of a hotel.

Robin Givens, managing director contracts at Elior UK, said: “Over 50s account for more than a third of the population and half of consumer expenditure. They hold 80% of all personal wealth and control around 70% of all disposable income – so hold considerable influence as a group.

“We created this report to give the entire care industry – be it caterers, care providers, architects or builders – a clearer direction as to what we should be doing to create a future care provision that is truly fit for purpose for this diverse group.”

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